Effective date: 3 November 2025
Controller: CRUBIT LTD, 27 Old Gloucester St, Holborn, London WC1N 3AX, UK • legal@askyourvideo.io
You may complain to the ICO (UK) or your local authority if you're unhappy with our handling of your data.
Account & auth: Clerk user ID (currently). In future we may store name and email to send service updates or receipts.
Content & usage: prompts, questions, and conversation content you submit; YouTube URL; public metadata we retrieve (e.g., duration, video ID); device/log data for security and reliability.
Billing: handled by Stripe (payment method, transactions). We receive limited billing metadata (e.g., last 4 digits, status, amounts).
Support: messages and diagnostics you share with us.
We don't store the YouTube video itself; we only process the URL and related context.
We send your prompts and the YouTube URL/context to Google's Gemini API to generate answers. Google may retain limited logs for abuse/safety. Google's provider terms state these logs are not used to train foundation models for other customers. We apply filters to enforce safety and our acceptable-use rules.
When you paste a YouTube URL, we call the YouTube Data API to retrieve public metadata (e.g., duration). If we later offer Google OAuth linking, you will be able to revoke our access in your Google account settings. If you revoke access, we will delete any YouTube API data linked to that account that we still hold (if any), subject to legal retention.
We use trusted providers to operate the service: Clerk (auth), Stripe (payments), Google (Gemini, YouTube Data API), hosting/infrastructure, logging/monitoring, and support tools. We don't sell personal data or share it for cross-context behavioural advertising.
Where data leaves the UK/EEA (e.g., to the US), we use recognised safeguards (UK IDTA and/or EU SCCs with UK Addendum) plus appropriate assessments.
We delete or anonymise when no longer needed.
You may request access, correction, deletion, restriction, portability, or object to processing (including where we rely on legitimate interests). You can withdraw consent at any time where consent applies. Contact us at legal@askyourvideo.io for data protection inquiries.
Categories: identifiers (account ID; in future name/email), internet activity (usage logs), and content you submit (prompts). We use these to provide and secure the service and process payments. We do not sell or share your personal information as defined by CPRA. Retention: see Section 7.
The service is for adults (18+) only.
We'll post updates here and update the “Effective” date. Material changes will be notified in-app or by email.